Shipping policy — DNA website Skip to content
Free Delivery, Same Day Delivery, Order by 5pm!
Free Delivery. Same Day Delivery, Order by 5pm!

Shipping policy

Shipping policy:

All orders are processed during business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Deliveries are made between Saturday and Thursday.

DNA will not deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions.

Domestic Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout. 

Free local delivery is available for orders over JOD 25 within Amman. For orders under JOD 25, we charge JOD 2.5 for local delivery.

We charge JOD 3.5 for orders over JOD 25 outside Amman. For orders under JOD 25, we charge JOD 4.5 for local delivery.

Local delivery

Deliveries are made within the same day if the order is placed before 4pm, and next day delivery if the order is placed after 4pm. We will contact you with the phone number you provided at checkout to notify you on the day & time of our arrival.

In-store pickup

You can skip the shipping fees with free local pickup at DNA, Abdali Mall, Amman. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 business day.

Please have your order confirmation email with you when you come.

International Shipping

Sorry, but we don’t ship internationally at the time being.

Cash & Card on Delivery